Delivery

IMPORTANT! DOUBLE CHECK YOUR ADDRESS!

Business addresses, please include the company name.

Don't forget to include Unit/Warehouse/Factory numbers, etc.

Other helpful details:

Include your opening hours! Most couriers deliver between 8am-6pm weekdays.

Include delivery instructions for safe/easy drop-offs. Examples: Leave on porch / Deliver to reception / Leave with building manager.

Insufficient information risks delayed/returned deliveries. See below for more info.

Current processing time: Next business day

Applies to all orders (including express delivery orders)
This does not include the time spent in transit/delivery. See below for transit times.
Updated: July 1st, 2026

Deadlines: If you have a deadline, please advise us prior to placing an order so we can best accommodate. Rush service fee may apply (especially during peak dates and holidays). See below.

Free Shipping

We offer free delivery to most cities!

VIC - City: Spend $300+

VIC - Major Suburbs: Spend $600+

NSW, QLD, SA, ACT - City: Spend $500+

TAS - City: Spend $500+

WA & NT: N/A - We're working on this! :(

Standard delivery.

Commercial/Business address only.

Cannot be posted to Australia Post owned PO Boxes, Parcel Lockers, suites, etc.

  • We offer two delivery price options. Add the item/s you would like to your cart and go to checkout. The delivery options will be shown after adding your delivery address.

    Option 1 - Standard / Express delivery:

    Delivery is based on the size measurement of your order. This option can be posted to homes, Australia Post PO Boxes, Parcel Lockers or suites, etc.

    Option 2 - Calculated delivery:

    We've introduced a second option as a faster delivery option via one of our partnered couriers like StarTrack, TNT, Allied, etc.

    This option can be posted to Australia Post PO Boxes, Parcel Lockers or suites at an additional cost.

    Option 3 - Flat-rate delivery:

    Price depends on your order total. This option cannot be posted to Australia Post PO Boxes, Parcel Lockers or suites.

  • For smaller orders we can post to Australia Post owned locations like P.O. Boxes, Parcel Lockers and suites.

    For larger orders, we use a variety of couriers that cannot deliver to Australia Post owned locations so a physical commercial/business address is required.

    If you have no other address, please email us so we can work on a solution.

  • Yes, we can!

  • We use Australia Post, Star Track, Allied Express, Couriers Please, Aramex, TNT, Northline, local couriers, etc.

    If a particular delivery company is of importance please contact us so we can advice the best option.

Processing & Transit Time

  • When your payment has been confirmed, our processing time begins. Once your order is completed, it will be dispatched and the transit time will depend on your location and delivery service chosen.

    SUMMARY:
    Order confirmation ➜ Processing Time ➜ Transit Time

    Order confirmation: Order and payment received
    Processing Time: Time taken to prepare your order
    Transit Time: Time taken for delivery company to deliver your order

    Processing time applies to all orders (Including both standard and express delivery)

    Order processing may include manufacturing, picking, packing, and preparing the order for dispatch.

    Larger orders may require additional time.

  • Mondays to Fridays: 10am-4pm

    Our emails and chat feature are regularly monitored during off times.

POTENTIAL DELAYS:
Please be aware our estimated times are provided as a guide only and is predicted as accurately as possible. Potential delays may be expected on top of our estimate due to increased parcel volume, weather, etc.
We cannot guarantee delivery timeframes or compensate any delays.

 

Estimated Transit Time Standard Express
Australia
VIC, NSW, SA ~2-4 Business Days ~1-2 Business Days
QLD, WA, NT, TAS ~3-5 Business Days ~1-3 Business Days

Transit times vary depending on your location. Allow additional time for rural/remote locations. This is only an estimated time and we do not guarantee timeframes. Please consider selecting express delivery for urgent/time sensitive orders.

 

Delivery Help

  • Email us at sales@hungrypack.com.au as soon as you see the error! Changes and corrections can only be made if the order has not been dispatched.

    After dispatched, no changes can be made and returned deliveries will be applied.

  • Returned deliveries due to incorrect/insufficient addresses and missed pick ups/deliveries will not be refunded or credited. The delivery is deemed "completed" by the respective delivery company. Payment for a second delivery is required.

    Cancellations for returned deliveries will exclude delivery cost paid, a 20% handling fee, and incur a return fee of $16 (charged by the couriers).

  • Please contact us with your order details and we'll chase up the courier!

  • Most couriers will leave the parcel if it is safe to do so. In instances where they cannot, it will be taken to a local post office or hubbed location (newsagency, petrol station, etc). Keep an eye on your tracking for detailed updates.